Account Supervisor
An Account Manager manages and performs all cleaning functions. They oversee projects, various tasks, and supervise the day-to-day performance of cleaning staff to ensure the job is done according to
Standard. Account managers will perform administrative tasks such as submitting a nightly report and doing walk-thru inspections with the Customer. The Account Manager will manage the nightly routine work, Manage timekeeping and hold the D1 standard.
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Job Duties
● Oversee the cleaning of facilities assigned to you on a nightly/regular basis.
● Train and support new employees.
● Train new employees on how to use the time-keeping system, and report any problems to the office.
● Provide re-training to employees when necessary and provide feedback on nightly reports.
● Submit daily reports to the office no later than 1:00 pm for the previous day/night (employee issues/supply shortages and problems with accounts, alarms, etc.).
● Cross-train employees to work in buildings to provide coverage when needed.
● Ensure facilities have working equipment and enough supplies to get the job done.
● Ensures compliance with policies and procedures.
● Ensures the appropriate attire is worn by D1 employees.
● Ensures safety and security measures are enforced at all times.
● Immediately report any situation that may be considered a safety issue.
● Follow-up on customer complaints (coordinate with the office).
● Perform other duties/tasks as assigned
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Qualifications Needed
● Able to communicate in English. Spanish is a plus..
● Must be able to multi-task, be dependable, have excellent communication skills, and maintain a positive attitude.
● Work history that demonstrates work ethic and responsibility.
● Must have the ability to work independently and as a team member.
● Able to lift 35 lbs
● Physically able to be on your feet during an entire shift; walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
● Must be able to pass a criminal background check.
● Must have a valid driver's license and reliable transportation.
● Must pass oral drug test
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Benefits
● Monthly bonus per financial KPI achieved
● 5 Days of Vacation per year
● 5 PTO days per year
● Health insurance
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Hours
● Full-Time Position
● 2nd Shift: 2 pm - 10 pm
● Monday - Friday
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Location
● Chattanooga, TN 37421: Reliably commute or planning to relocate before starting work (Required)